This article covers what the difference between a stake holder with a cross next to their name and tick next to their name.
You may have noticed on one of your equity awards pages, that there are stakeholders who have a red cross and those with a green tick. (As shown in the screenshot below)
What this means is that those with an X, have not signed up to Capdesk yet and therefore cannot view their portfolio and their securities. If you would like to re-invite a stakeholder (and you are live), please read here for more information.
Those with a green tick, have signed up to Capdesk and are able to view their equity.
You may have also noticed, there are stakeholders with a red dot on the top right of their icon, this essentially means the same as the red crosses, that they have not signed up to Capdesk yet. Once they have signed up to Capdesk, the red dot disappears, as you can see in the screenshot below.
Thank you for reading this support article, we hope it was helpful.
If you need further assistance, you can reach out by submitting a support ticket here.