What does the green tick or the red cross found in the cap table represent in Capdesk?

The symbols found under the 'On Capdesk' header represent who is actively using Capdesk to view their holdings.

You may have noticed on one of your equity awards pages, that there are stakeholders who have a red cross and those with a green tick. (As shown in the screenshot below)

Screenshot 2020-05-14 at 10.50.02

What this means is that those with a red X, have not signed up to Capdesk yet and therefore cannot view their portfolio and their securities. In that case, we recommend to re-invite a stakeholder

Those with a green tick, have signed up to Capdesk and are able to view their equity. 

You may have also noticed, there are stakeholders with a red dot on the top right of their icon, this essentially means the same as the red crosses, that they have not signed up to Capdesk yet. Once they have signed up to Capdesk, the red dot disappears, as you can see in the screenshot below. 

Screenshot 2020-05-15 at 14.10.15

If you need further assistance, you can reach out to us by submitting a support ticket.