Ad hoc costs: DocuSign and transaction fees

Additional fees associated in addition to your subscription

In addition to your subscription cost, there are two ad hoc costs:

1) DocuSign fees

2) Transaction fees

1) DocuSign fees

There are some features on Capdesk that allows you to execute and sign documents. We use DocuSign to do the electronic signatures.

Use of Capdesk’s signing engine is free for the first ten envelopes, and £2.50 per envelope thereafter.

Companies using their own DocuSign subscription will not be charged. To find out how to log in to your own DocuSign account click here.

When signing documents, it is your decision whether you use your own DocuSign account (recommended) or Capdesk's. 

2) Transaction fees

The transactions that you can execute on Capdesk are:

1) Online exercises

2) Secondaries

1) Online exercises

You can execute an online exercise which allows option holders to exercise their vested options.

Details of how to set up and complete these transactions can be found here.

Fees vary from GBP10.00 to GBP250.00 based on the exercise cost. Part of the fee goes to Capdesk and the rest covers the payment technology that makes your online transaction fast and secure.

Below GBP1,000.00 GBP10.00
GBP1,000.00 - GBP25,000.00 1%
Over GBP25,000.00 GBP250.00

If you have a large volume of exercise transactions, you can contact to change from pay-as-you-go to having costs included in your subscription.

2) Secondaries

You can execute an online secondary transaction which allows current shareholders to sell their shares to a current or a new shareholder. You can find out more about how it works here.

There is a fee associated with the seller and the buyer.

Seller fee: There is a fee of 1.5%, with a maximum value of £500 per seller and a minimum value of £15 per seller.


Buyer fee: Subject to stamp duty if orders are over £1,000.

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If you need further assistance, you can reach out to us by submitting a support ticket here.